The Process of Getting You Home
Q: Tell us a little about the Home Time Team.
A: We have a healthy amount of people on the team who meet once a week. We share what went well that week and what did not work. We give feedback to each other. We all feel passionate about what we are doing. We are a dedicated, reliable, and hard-working team.
Q: Is there a number that drivers contact you? How does a driver get referred to the Home Time Team?
A: Through their driver leader. The driver leader will then pass our information on to the driver, and we work closely with them on their requests.
Q: How far in advance should a driver contact the Home Time Team?
A: If a driver is in their region, we ask them to enter a 7-day notice. If a driver is outside of their region, we ask them to put in a 2-week notice.
Q: If there is an emergency and someone needs to get home faster than usual is there a different process?
A: The driver will still contact their driver leader. We understand home time is important in any capacity. It is a priority. Emergencies do come up. We all go through things. When those emergencies come up, I take it personally and use every resource I can to find a solution for the driver. We do everything we can to get them home as soon as possible.
Q: Do you get alerted anytime there is a home time request?
A: The driver or driver leader can enter home time. Either request hits our list. We then go down this list and work to get drivers home on time.
Q: Is the process different if a driver wants to take home time in a place that is not their home? For example, if they have a wedding in another state and want to take their home time there.
A: Home time is time away from work, so it can be anywhere across the country. If they have a special occasion or want to visit their brother in New York, we will get them there.
Drivers Deserve Balance
Q: Why do you believe the Home Time Team is important at Swift?
A: The Home Time Team is important because we are in a place to find a solution for every driver. Our team is passionate about what we do. We have made a difference in retaining our drivers. We know our drivers have family and friends. They have things to take care of. They are human beings like we are. They deserve their time off and they deserve to have a balance. Our sole responsibility is to the driver and to get them home safely.
Become a Swift Transportation truck driver
At Swift, we are grateful for employees like Perla who embody supporting drivers every mile, every day. Are you looking for a company that prioritizes you as a driver? We would love to have you join the Swift family! Fill out an application today.